Thank you so much for supporting my small baking business! I truly appreciate every order and aim to make the process simple, friendly, and enjoyable.

• All orders must be placed a minimum of 7 days in advance.
   
• For weddings, large events, or custom designs, please allow 2–4 weeks notice.
   
• Orders are not considered confirmed until the required deposit is paid.
   

• A 20% non-refundable deposit of the total order cost is required at the time of booking.
   
• This deposit helps cover the cost of materials and secures your date.
   
• No materials will be purchased and no work will begin until the deposit is received.
   
• The remaining balance must be paid no later than 48 hours before pickup or delivery.
   

• Deposits are non‑refundable.
   
• Orders cancelled more than 72 hours before the scheduled pickup/delivery may receive a partial refund of the balance paid (excluding the deposit).
   
• Orders cancelled within 72 hours of pickup/delivery are non‑refundable due to preparation time and perishable ingredients.
   

• I want you to love your order. I send photos the night before pickup or delivery so you can see the final product.
   
• If you need any small adjustments after seeing the photo, please let me know right away. I will make any reasonable changes as long as weather and temperature allow.
   
• Design, quantity, and flavor changes requested earlier than 5 days before the event are usually easy to accommodate.
   
• Late changes may not always be possible, and some may affect pricing.
   

• Pickup times will be scheduled in advance. Late arrivals beyond a 15‑minute window may require rescheduling.
   
• Delivery is available within a defined service area for an additional fee.
   
• Once orders leave my possession (pickup or delivery), I am not responsible for damage caused by handling, transport, or storage.
   

• I operate as a home bakery and may use ingredients including nuts, dairy, eggs, gluten, and other allergens.
   
• While I take care with cross‑contamination, I cannot guarantee an allergen‑free product.
   
• Customers must disclose any allergies when ordering.
   

• All products are made by hand. Designs may vary slightly from examples provided.
   
• Colors may appear different due to lighting, screens, or natural variations.
   

• Cakes: Refrigerate if not served within 2 hours. Bring to room temperature before serving.
   
• Cupcakes, cookies, and pastries: Store in a cool area away from direct heat.
   
• Improper storage may affect taste and structural integrity.
   

• Accepted forms of payment: Cash, card, Zelle, Venmo, Cash App, or other methods as stated at checkout.
   
• Full payment must be completed before pickup or delivery.
   

• By placing an order, the customer acknowledges and agrees to all policies stated above.
   

Thank you for supporting my small baking business!